VXL’s thin clients, a must-have to increase efficiency and avoid downtime due to malware attacks

VXL Software
VXL Software


VXL Instrument Limited is 40 years old Indian MNC dealing in Thin & Zero Clients. The company has a presence in several countries including the USA, UK, Germany, France, etc. When I first heard about thin clients, I thought it is just a desktop PC. So, I got a bit confused about how thin clients differ from a traditional computer PC. Recently, I got a chance of interacting with Mr. M.V. Shetty, Director, VXL Instruments Ltd. I tried to clear my doubts and understand what kinds of products and technology VXL is offering. Here are the questions and the answers he provided.

1. Please highlight a summary of VXL and what kind of advanced Technology does it provide?

VXL Instruments is a 40-year-old company and over a period of time has turned out to be the leader in High Performing Thin Client products and related software solutions like customized OS and enterprise-level Device Management solution – Fusion UDM Professional. VXL has the industry’s widest and most advanced line-up of entry, mid-range, and high-performance desktop thin and zero client solutions. Available with Fusion UDM Professional management software as standard for Microsoft Windows Embedded and VXL Gio6 OS devices, VXL thin and zero clients deliver the very best user experience across diverse industry sectors.

2. What do you think about the increasing demand of Thin Clients especially in India?

The demand for thin clients has been increasing steadily in India for the last few years due to the increasing use of VDI – virtualized desktops. The government has been supportive of thin clients, with several of their departments continuously moving towards this over the last few years. Security and TCO are two of the most important reasons for the increase in the adoption of thin clients in corporates. There is no data stored on the thin client; hence the chances of data leaks or damage from malware/virus attacks are much lower in this case. Besides this, the thin clients consume less electricity and are thus more eco-friendly as compared to a PC.

3. As VXL is a 40-year-old company, what was the reason that drove it to step into the technological sector even though that time tech wasn’t at its peak in India?

Established in 1976, VXL has always been a leader in this space, when they started with dumb terminals and terminal servers, and progression or moving to Thin Clients in 2004 was natural. Although it was difficult to educate the users about the advantages of thin clients in the initial phase they persisted, and now they have become an established player in this space not only in India but across the globe. Now, VXL is a global leader and manufacturer of thin, zero, and cloud-clients – supplying a high-quality range of high-specification models that are made to the most exacting standards. VXL Technology’s single-minded focus on thin clients, and its commitment to product quality, enables the company to help organizations successfully build IT infrastructures that are efficient, flexible, secure, manageable, and affordable. 

4. What were the challenges you faced?

The duties were still pretty high, this made the pricing challenging for their products because the Indian businesses were not spending much on IT at the time and the high prices did not make it easy for the adoption of IT into businesses.

The Indian companies still favored the more known international brands, and it was a big challenge for VXL to convince their customers that VXL was a market leader and that their products could compete well with these brands in terms of functionality and quality.

5. What are your further plans towards the growth of VXL?

They are continuously updating their product portfolio, to keep pace with their competition, so that they can serve their customers better. They are waiting for the upliftment of all the restrictions and expect business to function better and smoother soon. Once the market stabilizes they will be in a better position to forecast their business and growth strategy. 

6. Do you think the demand is here to stay for thin clients considering post-Covid-19?

The demand for thin clients will be there post Covid-19 as well, and they have started to receive “new” enquiries from a few of their channel partners. So yes, the outlook seems to be positive.

These new enquiries lead them to believe that the demand for thin clients will continue to be there in the long term.

7. What is your view on employees wanting to work in a more professional way and how can your company’s High-Performing Thin Client contribute to it?

The rapid and unexpected shift to homeworking has been a challenge for many organizations. Although employees can work from home, often it’s by using unmanaged home computers – creating all kinds of security issues. It’s not an understatement to say that these are challenging times but VXL’s thin clients do enable many organizations to keep going. 

The benefits of thin clients are the simplification of the desktop, as the only applications present are those required by the organization. Thin clients are highly secure as well, which prevents any downtime due to virus/malware attacks. Additionally, even in case of hardware defects, it is very quick to get the employees back up and running since a replacement device can be set up in minutes because all of the data and applications are on the server, so very little needs to be installed on the Thin Client.