IRCTC launches Pay-on-Delivery service for e-train tickets

Indian Railway

Indian Railway Catering and Tourism Corporation (IRCTC) has introduced a new Pay-on-Delivery service for online ticketing booking. As the name suggests, users will be able to book tickets online and pay at the time of ticket delivery.

Users will have to do one-time registration for availing PoD as a payment option. Then, it will be added as one of the payment options. For registration, it asks for Aadhaar or PAN card as identity proof.

After this, you can book the tickets online and get them delivered to your doorstep!.

Pay-on-Delivery service is not free and the shall be Rs. 90 plus sales tax for transactions up to Rs. 5,000 and Rs. 120 plus tax for transactions over Rs 5,000.

In case you want to cancel the ticket before the delivery, you will have to pay the cancellation and delivery charges. If a customer defaults to pay the booking/cancellation charges and the user id will be deactivated and Customer’s CIBIL score would also be negatively affected.

It will be available in more than 600 cities/towns covering more than 4000 pin codes. Initially, it will only be available for 5 days before the departure date.

IRCTC claims that the new move will encourage users who book at railway reservation counters to move to online medium and get tickets comfortably.

Here, you must know that online payments for train ticket booking is has always been a major problem for train travelers. Many times, users face issue while paying. As per a study conducted back in 2015, online payment failure rate was more than 30%. So, users who are unable to pay online due to several reasons, they can get the ticket delivery at home.

In recent months, IRCTC has done lots of improvements on its online portal and the experience is much better now. If you still think that paying online is not an option, you can avail this service.

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