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Best Help Desk Software and Tools

Collection of best Help Desk Software, services and platforms. Paid and free Help Desk Software saas platforms to use. Pick one based on features and start using.

Check this list of Help Desk Software online tools and platforms. This page has free and paid Help Desk Software platforms and saas tools. you can use filter if you want just free or paid. We have curated best Help Desk Software saas sofrware and Help Desk Software tools.

Help Desk Software, Help Desk Software Platforms & Help Desk Software online tools.



Showing 10 to 20 results from total 95 results.

Kayako

Kayako

Platform: SaaS/Web/Cloud - Android - iOS

Customer Type: Large Enterprises, Medium Business, Small Business


  • Live Chat
  • Self Service Portal
  • Alerts Escalation
  • Automated Routing
  • Community Forums
  • Contract SLA Management
  • Knowledge Base
  • Known Issue Management
  • Surveys & Feedback
  • Ticket Management
  • Macros Templated Responses
  • Multi-Channel Communication
  • Social Media Integration
  • Incident Management
Teamwork Desk

Teamwork Desk

Platform: SaaS/Web/Cloud - Android - iOS

Customer Type: Large Enterprises, Medium Business, Small Business


  • Live Chat
  • Self Service Portal
  • Alerts Escalation
  • Automated Routing
  • Community Forums
  • Knowledge Base
  • Known Issue Management
  • Surveys & Feedback
  • Ticket Management
  • Customizable Branding
  • Document Storage
  • Macros Templated Responses
  • Incident Management
CommBox

CommBox

Platform: SaaS/Web/Cloud

Customer Type: Large Enterprises, Medium Business


  • Live Chat
  • Self Service Portal
  • Alerts Escalation
  • Automated Routing
  • Contract SLA Management
  • Knowledge Base
  • Known Issue Management
  • Surveys & Feedback
  • Ticket Management
  • Customizable Branding
  • Document Storage
  • Macros Templated Responses
  • Multi-Channel Communication
  • Social Media Integration
  • Incident Management
Deskpro

Deskpro

Platform: SaaS/Web/Cloud - Android - iOS

Customer Type: Large Enterprises, Medium Business, Small Business


  • Live Chat
  • Self Service Portal
  • Alerts Escalation
  • Automated Routing
  • Community Forums
  • Contract SLA Management
  • Knowledge Base
  • Known Issue Management
  • Surveys & Feedback
  • Ticket Management
  • Customizable Branding
  • Document Storage
  • Macros Templated Responses
  • Multi-Channel Communication
  • Social Media Integration
  • Incident Management
Reamaze

Reamaze

Platform: SaaS/Web/Cloud - Android - iOS - Windows - Mac

Customer Type: Freelancers, Large Enterprises, Medium Business, Small Business


  • Live Chat
  • Self Service Portal
  • Alerts Escalation
  • Automated Routing
  • Contract SLA Management
  • Knowledge Base
  • Known Issue Management
  • Ticket Management
  • Customizable Branding
  • Document Storage
  • Macros Templated Responses
  • Multi-Channel Communication
  • Social Media Integration
  • Incident Management
  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Knowledge Database
  • Offline Form
  • Shortcut Messages
  • Transfers
  • Visitor Targeting
TOPdesk

TOPdesk

Platform: SaaS/Web/Cloud - Windows - Mac

Customer Type: Individuals, Large Enterprises, Medium Business, Small Business


  • Self Service Portal
  • Alerts Escalation
  • Automated Routing
  • Community Forums
  • Contract SLA Management
  • Knowledge Base
  • Known Issue Management
  • Surveys & Feedback
  • Ticket Management
  • Customizable Branding
  • Document Storage
  • Macros Templated Responses
  • Multi-Channel Communication
  • Social Media Integration
  • Incident Management
Cayzu Help Desk

Cayzu Help Desk

Platform: SaaS/Web/Cloud - Android - iOS

Customer Type: Large Enterprises, Medium Business, Small Business


  • Live Chat
  • Self Service Portal
  • Alerts Escalation
  • Automated Routing
  • Contract SLA Management
  • Knowledge Base
  • Known Issue Management
  • Surveys & Feedback
  • Ticket Management
  • Customizable Branding
  • Document Storage
  • Macros Templated Responses
  • Multi-Channel Communication
  • Social Media Integration
  • Incident Management
Atera

Atera

Platform: SaaS/Web/Cloud - Android - iOS - Windows - Mac

Customer Type: Large Enterprises, Medium Business, Small Business


  • Live Chat
  • Self Service Portal
  • Alerts Escalation
  • Automated Routing
  • Community Forums
  • Contract SLA Management
  • Knowledge Base
  • Known Issue Management
  • Surveys & Feedback
  • Ticket Management
  • Customizable Branding
  • Document Storage
  • Multi-Channel Communication
  • Incident Management
NetHelpDesk

NetHelpDesk

Platform: SaaS/Web/Cloud - Android - iOS - Windows - BlackBerry - Windows

Customer Type: Large Enterprises, Medium Business, Small Business


  • Live Chat
  • Self Service Portal
  • Alerts Escalation
  • Automated Routing
  • Contract SLA Management
  • Knowledge Base
  • Known Issue Management
  • Surveys & Feedback
  • Ticket Management
  • Customizable Branding
  • Document Storage
  • Macros Templated Responses
  • Multi-Channel Communication
  • Social Media Integration
  • Incident Management
ClickDesk

ClickDesk

Platform: SaaS/Web/Cloud

Customer Type: Large Enterprises, Medium Business, Small Business


  • Live Chat
  • Self Service Portal
  • Automated Routing
  • Community Forums
  • Contract SLA Management
  • Knowledge Base
  • Known Issue Management
  • Surveys & Feedback
  • Ticket Management
  • Document Storage
  • Macros Templated Responses
  • Multi-Channel Communication
  • Social Media Integration
  • Incident Management