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Best Help Desk Software and Tools

Collection of best Help Desk Software, services and platforms. Paid and free Help Desk Software saas platforms to use. Pick one based on features and start using.

Check this list of Help Desk Software online tools and platforms. This page has free and paid Help Desk Software platforms and saas tools. you can use filter if you want just free or paid. We have curated best Help Desk Software saas sofrware and Help Desk Software tools.

Help Desk Software, Help Desk Software Platforms & Help Desk Software online tools.



Showing 0 to 10 results from total 95 results.

LiveAgent

LiveAgent

Platform: SaaS/Web/Cloud - Android - iOS

Customer Type: Freelancers, Large Enterprises, Medium Business, Small Business


  • Live Chat
  • Self Service Portal
  • Alerts Escalation
  • Automated Routing
  • Community Forums
  • Contract SLA Management
  • Knowledge Base
  • Known Issue Management
  • Surveys & Feedback
  • Ticket Management
  • Customizable Branding
  • Document Storage
  • Macros Templated Responses
  • Multi-Channel Communication
  • Social Media Integration
  • Incident Management
  • Agent Scheduling
  • Call Me Option
  • Knowledge Database
  • Offline Form
  • Shortcut Messages
  • Transfers
  • Video Chat
  • Visitor Targeting
Zoho Desk

Zoho Desk

Platform: SaaS/Web/Cloud - Android - iOS

Customer Type: Large Enterprises, Medium Business, Small Business


  • Live Chat
  • Self Service Portal
  • Alerts Escalation
  • Automated Routing
  • Community Forums
  • Contract SLA Management
  • Knowledge Base
  • Known Issue Management
  • Surveys & Feedback
  • Ticket Management
  • Customizable Branding
  • Document Storage
  • Macros Templated Responses
  • Multi-Channel Communication
  • Social Media Integration
  • Incident Management
Front

Front

Platform: SaaS/Web/Cloud - Android - iOS - Windows - Mac

Customer Type: Large Enterprises, Medium Business, Small Business


  • Live Chat
  • Self Service Portal
  • Alerts Escalation
  • Automated Routing
  • Contract SLA Management
  • Knowledge Base
  • Known Issue Management
  • Surveys & Feedback
  • Ticket Management
  • Customizable Branding
  • Document Storage
  • Macros Templated Responses
  • Multi-Channel Communication
  • Social Media Integration
  • Incident Management
  • Version Control
  • Document Management
  • Contact Management
  • Project Management
  • Task Management
  • Content Management
  • Brainstorming
  • Chat Messaging
  • Cooperative Writing
  • Discussion Boards
  • Group Calendars
SysAid

SysAid

Platform: SaaS/Web/Cloud - Windows

Customer Type: Large Enterprises, Medium Business, Small Business


  • Live Chat
  • Self Service Portal
  • Alerts Escalation
  • Automated Routing
  • Community Forums
  • Contract SLA Management
  • Knowledge Base
  • Known Issue Management
  • Surveys & Feedback
  • Ticket Management
  • Customizable Branding
  • Document Storage
  • Macros Templated Responses
  • Social Media Integration
  • Incident Management
TeamSupport

TeamSupport

Platform: SaaS/Web/Cloud - Android - iOS

Customer Type: Large Enterprises, Medium Business, Small Business


  • Live Chat
  • Self Service Portal
  • Alerts Escalation
  • Automated Routing
  • Community Forums
  • Contract SLA Management
  • Knowledge Base
  • Known Issue Management
  • Surveys & Feedback
  • Ticket Management
  • Customizable Branding
  • Document Storage
  • Macros Templated Responses
  • Multi-Channel Communication
  • Social Media Integration
  • Incident Management
Freshdesk

Freshdesk

Platform: SaaS/Web/Cloud - Android - iOS

Customer Type: Freelancers, Large Enterprises, Medium Business, Small Business


  • Live Chat
  • Self Service Portal
  • Alerts Escalation
  • Automated Routing
  • Community Forums
  • Contract SLA Management
  • Knowledge Base
  • Known Issue Management
  • Surveys & Feedback
  • Ticket Management
  • Customizable Branding
  • Macros Templated Responses
  • Multi-Channel Communication
  • Social Media Integration
  • Incident Management
Help Scout

Help Scout

Platform: SaaS/Web/Cloud - Android - iOS

Customer Type: Large Enterprises, Medium Business, Small Business


  • Live Chat
  • Self Service Portal
  • Alerts Escalation
  • Automated Routing
  • Contract SLA Management
  • Knowledge Base
  • Surveys & Feedback
  • Ticket Management
  • Customizable Branding
  • Document Storage
  • Multi-Channel Communication
  • Social Media Integration
Jitbit Helpdesk

Jitbit Helpdesk

Platform: SaaS/Web/Cloud - Android - iOS

Customer Type: Freelancers, Large Enterprises, Medium Business, Small Business


  • Live Chat
  • Self Service Portal
  • Alerts Escalation
  • Automated Routing
  • Contract SLA Management
  • Knowledge Base
  • Known Issue Management
  • Surveys & Feedback
  • Ticket Management
  • Customizable Branding
  • Document Storage
  • Macros Templated Responses
  • Multi-Channel Communication
  • Social Media Integration
  • Incident Management
HappyFox

HappyFox

Platform: SaaS/Web/Cloud - Android - iOS

Customer Type: Freelancers, Large Enterprises, Medium Business, Small Business


  • Live Chat
  • Self Service Portal
  • Alerts Escalation
  • Automated Routing
  • Community Forums
  • Contract SLA Management
  • Knowledge Base
  • Known Issue Management
  • Surveys & Feedback
  • Ticket Management
  • Customizable Branding
  • Document Storage
  • Macros Templated Responses
  • Multi-Channel Communication
  • Social Media Integration
  • Incident Management
Agiloft

Agiloft

Platform: SaaS/Web/Cloud - Windows

Customer Type: Large Enterprises, Medium Business, Small Business


  • Live Chat
  • Self Service Portal
  • Alerts Escalation
  • Automated Routing
  • Community Forums
  • Contract SLA Management
  • Knowledge Base
  • Known Issue Management
  • Surveys & Feedback
  • Ticket Management
  • Customizable Branding
  • Document Storage
  • Macros Templated Responses
  • Multi-Channel Communication
  • Social Media Integration
  • Incident Management
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