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Nintendo Confirms Data Breach Through Third-Party Survey Service, Says Customer Data Was Not Affected

Nintendo

Nintendo has confirmed that a recent data breach involving a third-party service exposed some employee survey data. The confirmation comes days after a hacker claimed to have stolen around 859MB of Nintendo-related data.

Earlier this month, a hacker using the name SHADOWBYT3$ claimed to have accessed data through TINYpulse, a service used by companies to collect employee feedback and conduct internal surveys. The hacker alleged that the stolen data included employee names, email addresses, workplace surveys, analytics reports, bank statement PDFs, W-9 forms, and employee progress records.

At the time, the claims had not been independently verified.

Nintendo has now acknowledged that an incident took place, but the company says the scope is much smaller than initially reported.

In an official statement, Nintendo said the issue involved TINYpulse, a third-party service used for internal employee surveys at Nintendo of America. The company clarified that its own systems were not compromised.

Nintendo also said no customer data or financial information was accessed during the incident.

According to the company, the exposed information was limited to internal survey content involving a small number of employees. Nintendo added that most of the affected data is several years old.

“We are aware of an issue involving TinyPulse, a third-party service used for internal employee surveys at Nintendo of America. Nintendo’s systems have not been compromised, and no personal customer or financial data has been accessed,” the company said in its statement.

Nintendo said it is working with the service provider to address the issue.

The company has faced several high-profile security incidents in recent years. One of the most notable was the Nintendo Gigaleak in 2020, which exposed source code, prototypes, and other confidential materials.

In 2024, Game Freak, the studio behind Pokémon games, also suffered a major breach. The incident resulted in the leak of employee information and unreleased Pokémon-related development materials. It also revealed details about future Pokémon projects before their official announcement.

For now, Nintendo maintains that the latest breach only affected limited employee survey data and did not impact customer information or Nintendo’s internal systems.

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