Few days back, CREO announced its first smartphone Mark 1. This phone is special due to its software experience. The company not only announced the phone with interesting software features but also promised monthly software update with cool features. Now, CREO has set the industry benchmark by announcing the prices of spare parts.
Also see: 5 Interesting Features of CREO’s Fuel OS
The company does not want users to suffer in after sale services. So, the company has partnered with HCL Touch to offer after sale service. The company also wants to keep total transparency and hence made clear the prices of spare parts. Customers can also call 1800-208-2736 9 AM – 9 PM on Mon-Sat and 9AM – 6PM on Sun.
Speaking on this, Sai Srinivas, CEO and Co-Founder, CREO, said, “It is imperative for us to provide a seamless after sales services to CREO Mark 1 users. Extending the core value of transparency, we have revealed the price list for the Mark 1 spare parts. Going further, we also plan to extend the service-center coverage to 300 centers across India.”
See the list of spare parts with prices.
| S.no. | Item | MRP (Excl. Tax) |
| 1. | Motherboard | INR 14,300 |
| 2. | Light and Distance Sensor (Small Plates) | INR 300 |
| 3. | Display Panel (LCD and Sensors) | INR 6,000 |
| 4. | Front Camera | INR 7,00 |
| 5. | Back Camera | INR 2,500 |
| 6. | Ear Piece | INR 200 |
| 7. | Speaker Box (Includes GSM Antenna) | INR 525 |
| 8. | Vibration Monitor | INR 200 |
| 9. | Battery | INR 800 |
| 10. | Back Glass Panel | INR 650 |
| 11. | Back Panel Internal Parts | INR 650 |
| 12. | Charger | INR 650 |
| 13. | Cable | INR 225 |
| 14. | Side Button Assembly (Power and Volume Buttons) | INR 370 |
| 15. | Sim Tray (1 Pc.) | INR 180 |
It is worth to mention labor cost for repair will be INR 300 along with the per item cost. So, you will also have to pay that labour cost each time you are on service center for replacement or repair.
This actually makes sense because customers already know the price of individual parts and avoid being charged.
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